Shipping policy

Delivery Timeline

Due to high volume of orders, order dispatch will take up to 48 hours. Once the order is confirmed, it will be shipped and delivered within 7 - 10 working days from the day of dispatch.

How to Initiate a Return,  or Replacement Request

Please inspect your order as soon as you receive it. If you find there is a manufacturing defect or there are incorrect or missing items from your order, contact us within 72 hours of receiving it with photos and videos. We will evaluate the issue and assist you promptly. Once verified, the return will be processed within 3 to 5 business days. Email us at ayinithelabel@gmail.com or call us on 9363769394.

Our address is: Ayini Boutique, 264, Arulananda Nagar 7th Cross, Thanjavur, Tamil Nadu, India.

Returns, Refunds, or Replacement on Prepaid Orders

• Order cancellation/refund is allowed before dispatch.

• Shipping fees are non-refundable

• All exchange and replacement requests are subject to our approval and stock availability.

• No refunds or replacements will be considered for international orders placed outside India.

• The customs duty for shipping on all international orders is to be borne by the customer.

• We accept return,  replacement requests only if the original invoice and packaging are retained. The product must be unused.

• We do not accept return or refund requests on any sale or clearance items.

• While our products are based on standardized sizes, they are not one-size-fits-all. We request you to double-check sizing by measuring before placing an order.

• We offer express delivery at an additional fee on prepaid orders within India.

We appreciate your trust in Ayini The Label. We’re here to serve you. If you encounter any issues or have questions about our returns, refunds, or replacement policies, please contact us. We promise to help you!