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Refund policy
Last Updated: 20-04-2025
At Ayini The Label, we take great pride in the quality of our products. While all sales are final, we do offer exchanges in specific cases.
No Returns or Refunds
We do not accept returns or provide refunds. All sales are final.
Exchange Policy
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receiving your order. Provide clear photos and videos of the issue, and we will arrange a replacement. The exchanged product will be delivered within 7 days after verification.
Incorrect Orders
If you receive the wrong item, please reach out to us immediately with your order number and details. We will resolve the issue promptly by sending you the correct product.
Important Guidelines for Exchanges
There are no returns or exchanges unless you receive a wrong product.
If you receive a wrong product, contact us at ayinithelabel@gmail.com within 7 days with your order number and full name to request an exchange.
If you have concerns about a product or need assistance, email us at ayinithelabel@gmail.com. We’re happy to help.
Once we receive the returned product, it will undergo a quality check by our backend team. If the product fails inspection, we will process a refund immediately. Please allow 3-5 business days for the refund.
Important Note
Do not accept packages that are damaged or tampered with. If you receive a damaged package, refuse the delivery and notify us immediately.
We do not offer refunds or exchanges for international orders.
Contact Us
For any questions or concerns regarding your order, please contact us:
By purchasing from Ayini The Label, you acknowledge and agree to this Return & Refund Policy.
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